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HR
Support Services: The Tipping Point in a Hospital’s Culture of Hospitality
By Gary Goettl As patient expectations continue to grow with the changing health care industry, so too must the way ...
Legal
Your Business Could Be Liable if Your Employees Test Positive for Coronavirus
By Thomas Steinbrenner Whether an employee contracted it while working abroad, or at work from another employee or patient, healthcare employers ...

Employers Play a Vital Role in Mitigating Further Spread of COVID-19 (novel coronavirus)
By Shantanu Nundy, M.D. Disclaimer: These are the opinions of Shantanu Nundy and not the statements of his employer. Of ...

HR
Workplace Violence Prevention: Creating a Culture of Safety One Team Member at a Time
By Carmen Kleinsmith He’d been coming to the clinic for wound care for weeks. Gradually, the nurse manager noticed the ...

Technology
Could AI Have Saved My Daughter’s Life?
By Clifton Roberts A little over a year ago, my daughter, Kendall, checked herself into an emergency room because she ...