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Telemedicine

The Multi-Pronged Approach to Defeating Telehealth Threats

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Editorial Team

By Troy Ament, field CISO for healthcare, Fortinet At the American Telemedicine Association’s conference in January, cybersecurity was a foremost ...

Covid

Caring for Frontline Healthcare Workers Amid COVID-19

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Editorial Team

Photo credit: Depositphotos By Mark Debus, Behavioral Health Team Lead, Sedgwick Fear. Anxiety. Anger. These are among the emotions that can ...

easing patient financial stress
Revenue Cycle Management

The Role of Patient Financial Advocacy in Weathering the Pandemic

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Editorial Team

Photo credit: Depositphotos By Jill Barton, Vice President of Revenue Cycle at Montefiore St. Luke’s Cornwall Hospital; and David Shelton, SVP, ...

Medical team listening in conference room in hospital
Patient Experience

The Importance of Resolution-Centered Customer Care in the Healthcare Industry

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Editorial Team

Photo credit: Depositphotos By Becky Watkins The healthcare industry has seen a drastic shift in its operations and communications over the ...

Financial

The Importance of Healthcare Price Transparency in Today’s Consumer-Driven Marketplace

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Editorial Team

Photo credit: Depositphotos By Evan Goad, Vice President and General Manager of Patient Experience, TransUnion Healthcare consumerism continues to grow within ...