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Best Practices
We Can Change the Healthcare Access Status Quo With an Online-First Ecosystem–Here’s How
BY
Satish Srinivasan
Americans’ frustration with the current healthcare system has reached a tipping point. From cost to efficiency to transparency, individuals continue ...
Outreach
The Dos and Don’ts of Building Surveys for Healthcare Providers
BY
Chad Reid
Patients have more say in their own medical treatment than ever before. Thanks to their instant access to everything from ...
Patient Experience
Broadening the Dimensions of Mental Health: How Benefit Plans Need to Adjust
BY
Jeff Margolis
“Hello, how are you?” If some form of this greeting is not the most common in our society, then I ...
Best Practices
Top 5 Things Providers Can Do to Lead on Climate Change
BY
Dr. Jeff Thompson and Urvashi Bhatnagar
Climate change is here, now, in our backyard – but there is much we can do about it. The pollution ...
Patient Experience
From Outsourcing to Automation, Innovative Strategies to Boost Patient Experience
BY
Michael Haas
Before the COVID-19 pandemic, the health care industry was aware of its inconsistencies regarding reimbursement, patient experience, access to care ...
