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Clinical Care
Are EDs prepared to provide behavioral health?
BY
Nathan Shepard
With so many rural hospitals closing, emergency departments (EDs) have become the go-to place for providing care in rural communities, ...
Artificial Intelligence
Transforming healthcare contact centers through generative AI
BY
Patty Hayward
ChatGPT and other generative artificial intelligence (AI) platforms are poised to have a transformative impact on healthcare and other industries. ...
Behavioral Health
Why Behavioral Healthcare Can Add More Stress – And How to Avoid It
BY
Dr. Bernard DiCasimirro
Data consistently shows that America is in the midst of a major behavioral health crisis. A recent report from the ...
Medical Equipment
Where does rental equipment fit in your medical equipment management strategy?
BY
Amy Knue
Building a medical equipment management strategy is a careful balancing act between long-term goals and immediate needs. Clinicians have a ...
Leadership
We All Are Experience Officers in Our Organizations
BY
Cornelia Vremes, MBA, EdD
As the marketplace becomes more competitive, organizations are discovering that customer experience is quickly becoming one of the most critical ...
