Editorial Team

Communications
Empathy = Influence
Cool Photos from Depositphotos By Stacey Rubin, PhDVice President of Customer Experience, TAVHealth Ask clinicians (doctors, nurses, PAs) what they find ...
Real Estate, Design & Construction
Negotiating Free Rent – For Medical Tenants
By Jeff Grandfield and Dale Willerton – The Lease Coach As we explain in our new book, Negotiating Commercial Leases ...
Technology
Ransomware Attacks: Three Steps to Protect Your Hospital
By Justin Sotomayor In August 2004, while living and working in South Florida, I experienced two hurricanes (Jeanne and Frances) ...
Consulting
Healthcare’s Answer to Reaching the Triple Aim
By Kristin Stitt, DNP, Consultant, Clinical Strategy at RoundingWell Healthcare spending in the United States now totals $2.5 trillion a ...
Real Estate, Design & Construction
Understanding the Significance of Signage – for Medical Tenants
By Jeff Grandfield and Dale Willerton Doctors can’t just open a practice/clinic and expect patients to beat a path to ...