Editorial Team
Patient Experience
You can’t fix what you don’t understand
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Editorial Team
By Renee Jensen If you are part of your hospital’s front-line staff, think about the last time a member of ...
Patient Experience
Our current focus on “resilience” as the issue may be adding to the problem
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Editorial Team
By Clay Holderman In the trough between COVID outbreaks, my mind has been occupied with how to support our workforce ...
Patient Care
Online Activities for Pupils and Students
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Editorial Team
Today, the world is shifting from the standard way of doing things due to the global pandemic. Even institutions of ...
Best Practices
What Do I Want to Change in Healthcare? How About Everything?
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Editorial Team
Photo credit: Depositphotos By Steven Cutbirth The current healthcare system isn’t working. It rewards a small group while methodically finding opportunities ...
Telemedicine
Virtual Care/TeleHealth Operations–Don’t Do This…
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Editorial Team
By Paul Murphy, Sam Lippolis, and Clay Wortham In recent years, and especially recently due to COVID-19, remote care (also ...
