Where to Buy ePCR Software: Top 10 Best Providers

Emergency medical care needs to work fast and accurately. Digitalization is an important part of upholding those standards, and electronic patient care reporting (ePCR) is among the best digital solutions for healthcare organizations. Any modern hospital or facility must determine where to buy ePCR software that suits their needs.

Where Can I Buy ePCR Software?

Thankfully, there are many ePCR vendors to choose from today. At the same time, that variety can make it difficult to select a single option. Here are 10 of the best ePCR software providers to streamline this search.

1. First Due

The best ePCR solution is First Due, thanks to its flexibility, comprehensiveness and ease of use. First Due offers a single cloud-based platform for virtually all EMS software, from ePCR to scheduling to mobile response. By keeping everything in one place, it ensures efficiency and interoperability without compromising security and compliance.

First Due’s ePCR functions include artificial intelligence (AI) features to streamline reporting and reduce errors. It’s also highly configurable, letting you adjust the platform according to your specific needs, rules and workflows. Integrations with several third-party apps take its convenience even further and make it an excellent choice regardless of your existing tools.

2. ESO EHR

Many EMS departments also recommend ESO EHR, which, like First Due, looks beyond ePCR to incorporate solutions across the EMS workflow. ESO includes asset management, scheduling and billing tools to give you one central place to do it all. Built-in reporting makes these separate processes easier to manage and streamline compliance.

ESO’s mobile support is also worth considering. Its iOS app makes it easy to pull up vital information or access needed care from your phone or tablet. An intuitive interface and simple controls mean it won’t take long for your department to adapt to the software.

3. HealthEMS

Sansio’s HealthEMS is another top ePCR software solution to consider. HealthEMS prioritizes speed and flexibility, offering extensive configuration options so you can tailor it to your unique needs. Custom reporting and documentation fields push this benefit even further so you can collect and store all the data you need and nothing you don’t.

HealthEMS automatically scans for quality assurance indicators, which can be helpful when balancing regulatory compliance with high workloads and staff shortages. Such efficiency optimizations can reduce your ongoing costs as well.

4. ZOLL emsCharts

ZOLL is a great place to buy ePCR software, thanks to its emsCharts platform. One of the strongest points in this solution’s favor is its deployment flexibility. It’s entirely device agnostic, so you can use it on Android, iOS, Windows or any other operating system your medics may use in the field.

The app also has several useful automation features, including automatically importing patient data between devices and workflows. Customizable dashboards and a user-friendly interface make it good for efficiency. ZOLL also produces several other EMS-related software tools that integrate with emsCharts if you need a more comprehensive solution.

5. iPCR

Another highly flexible option is iPCR, which complements its multiple deployment options with a suite of training tools to make it easier to get started with the software. The platform enables secure, compliant data transfers between separate agencies, making it a good choice for those frequently collaborating with other services.

The iPCR app will automatically flag missing entries in required fields and let you edit records within the program. Many processes within it take just a few button clicks, so it’s one of the most efficient solutions available.

6. Creative EMS

While iPCR is an ePCR tool first with additional functionality, Creative EMS promotes itself as a dispatching tool with ePCR features. Regardless of the main selling point, it has all the components and services you need to manage patient records electronically.

Creative automatically sends patient details between teams during a dispatch, including verifying their insurance in real time. It also supports all major operating systems and enables customizable reporting dashboards so you can use the platform however you need.

7. AMR MEDS

One of the most established ePCR software solutions is AMR’s Multi EMS Data System (MEDS). MEDS is only available to AMR teams or those partnering with AMR services, so it’s not an option for all medical businesses. However, it’s an excellent choice for those who can use it.

MEDS connects patient data from across AMR’s massive network of resources, giving it unmatched insight and information richness. It also uploads and consolidates records from all sources, from hospitals to ambulances, so everything remains up to date and reliable.

8. ImageTrend

For those not under the AMR umbrella, ImageTrend is one of the best ePCR software providers to consider. A slew of automated features and conveniences means gathering and reporting patient information takes minimal time while remaining accurate and compliant.

ImageTrend automates data conversions, provides notifications, generates reports with one click, supports drag-and-drop customization, and works both online and offline. Some users report that the initial setup can be complicated and prone to error, but once you master it, it’s easy to use and helpful from there.

9. Elevos EHR

Formerly known as Prestige ePCR, Elevos EHR is another leading ePCR solution you may want to note. Elevos provides PCR templates if you need help setting up compliant documentation, but you can also create entirely custom forms. It links with computer-aided dispatch (CAD) tools to avoid duplicate records and streamline responses.

Elevos EHR has some useful patient-side features, such as health education resources. It doesn’t have all the support and flexibility of other options, but what it does offer works well.

10. Traumasoft

One final ePCR software to consider is Traumasoft, an all-in-one cloud-based EHR solution. It combines PCR, CAD, billing, scheduling and more into a single platform for efficient, cross-team use. It also supports offline work and auto-syncing once you’re back online, which is particularly useful in rural areas.

Unlike many ePCR solutions, Traumasoft capitalizes on application programming interfaces to integrate with existing software quickly and securely. However, some users report that its organization and formatting can be difficult to work with.

What to Look for in ePCR Software

Now that you know where to buy ePCR software, you should consider what to look for from these vendors. The best ePCR solution depends on your specific needs, but you should watch out for a few general must-have features.

Most importantly, ePCR software must be compliant with any applicable regulations. HIPAA is the most obvious one, but at least 19 state laws affect data privacy concerns, too, and these may require certain protections from your data management and storage tools. Always ensure a provider complies with any relevant legislation before partnering with them.

Ease of use and deployment flexibility are also crucial. An ePCR solution must be able to work on your team’s devices and connect to your existing software stack to be useful. Similarly, the easier something is to learn and use, the better it will help you drive efficiency and reduce errors.

Custom reporting, data standardization and real-time functionality are all important, too. Additional features like automation and AI can help, especially if you face labor shortages and high workloads, but aren’t strictly necessary if they’ll raise costs too much. 

Learn Where to Buy ePCR Software Today

These 10 ePCR software solutions are some of the best available platforms today. Regardless of what you need and what your organization’s goals are, you should be able to find one that works within this list. Start by outlining your technical and operational requirements and compare them to these options to modernize your workflows.