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Patient Experience
Apples vs. Oranges: Sorting the Confusing World of Patient Satisfaction Scores in the Financial Experience
Understanding patient satisfaction scores is not just about numbers. It’s about gaining insights that can significantly impact the revenue cycle. ...

Artificial Intelligence Patient Care
How AI is Ushering in a New Era of Value in US Healthcare
The US healthcare landscape is experiencing a profound transformation driven by Artificial Intelligence (AI) and, more recently, Generative AI (Gen ...

Clinical Care
Readying Our Defenses: U.S. Labs Should Prepare for a Possible Mpox Surge
If the COVID-19 pandemic has taught the healthcare industry anything, it’s that we must take action during peacetime so that we ...

Technology
Why Ireland Has Become Innovation Island for the Med-Tech Industry
In the med-tech industry, deciding where to establish R&D operations isn’t that different from finding the right home – it’s ...

Patient Experience
What Every Health Plan Needs to Know Before Entering the ACA Marketplace
Entering the Affordable Care Act (ACA) marketplace or expanding into new states presents a potentially major opportunity for health plans. ...