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Patient Experience
A Crisis of Patient Expectations: Why COVID-19 Is Driving a Need For a Superior Billing Experience
By Seth Cohen As the COVID-19 pandemic continues to send thousands more patients to emergency rooms across the country, addressing ...

Behavioral Health
For a More Holistic SDoH Picture, Look at Social Determinants of Mental Health
By Daniel A. Schulte As members of the broader healthcare community, we have been reviewing the many facets of the ...

HR
Top Challenges Facing Healthcare Workers Today
There is never a time when those who work in the healthcare field do not face some level of challenge. ...
HR
Building Commitment: Creating a Team That Moves Forward Without Hesitation
By Rand O’Leary What makes a good organization great? A strong team working together with a clearly defined purpose. The ...

Legal
CARES Act Changes to Federal Substance Use Privacy Law
By Wakaba Tessier and Erica Ash On March 27, 2020, President Trump signed the Coronavirus Aid, Relief and Economic Security Act (the ...