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Patient Experience

A Crisis of Patient Expectations: Why COVID-19 Is Driving a Need For a Superior Billing Experience

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Editorial Team

By Seth Cohen As the COVID-19 pandemic continues to send thousands more patients to emergency rooms across the country, addressing ...

Behavioral Health

For a More Holistic SDoH Picture, Look at Social Determinants of Mental Health

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Editorial Team

By Daniel A. Schulte As members of the broader healthcare community, we have been reviewing the many facets of the ...

HR

Top Challenges Facing Healthcare Workers Today

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George Chang

There is never a time when those who work in the healthcare field do not face some level of challenge. ...

HR

Building Commitment: Creating a Team That Moves Forward Without Hesitation

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Editorial Team

By Rand O’Leary What makes a good organization great? A strong team working together with a clearly defined purpose. The ...

Legal

CARES Act Changes to Federal Substance Use Privacy Law

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Editorial Team

By Wakaba Tessier and Erica Ash On March 27, 2020, President Trump signed the Coronavirus Aid, Relief and Economic Security Act (the ...