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Patient Experience
The Silent Toll: Chronic Conditions and a Buckling Health Care System
By Dr. Kayur Patel As COVID-19 surges in communities across the country, the primary care system is buckling. Practitioners are ...

Best Practices
Why Health Plans Should Invest in Rapid Member Outreach Amid COVID and Hurricane Season
By Emmet O’Gara, EVP, Group President – Population Health Management, HMS As if the healthcare system didn’t have a full ...

Patient Experience
Preparing Patients for Surgery—Financially—As Procedures Resume During COVID-19
By Mark Spinner, CEO and president of AccessOne Listening to music before surgery can ease the body’s physical stress response, a ...

Technology
New Technology is the Only Way to Deliver Healthcare Solutions While Protecting Data Privacy
By Karanjot Jaswal Unless you’re an epidemiologist or work in a particularly niche field of digital technology, you’ve probably never ...
Patient Experience
Chatbots Are Reshaping the Way COVID-19 ERA Healthcare Facilities and Hospitals Connect with Patients
By James Ramey There’s no doubt that recent circumstances surrounding COVID-19 have reshaped the way hospitals and healthcare facilities connect ...





