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Patient Experience
Friction and Stickiness – the Formula for Wide Scale, Digital Patient Engagement in Healthcare
By Greg Kefer According to a Chilmark study only 0.7% of patients who have access to an EMR portal account ...

Best Practices
How Vaccine Research and Distribution Should be Refocused
By John D. Loike Never in our recent history has there been a need to vaccinate the whole world as ...

Telemedicine
When Your Dots Don’t Connect: How to Bring Your Virtual Care Strategy Into Focus
The variety of ways healthcare practices interact with patients is now catching up with how people communicate with each other. ...

Covid
Addressing Patient Safety Risks Amid Flu Season and Current COVID-19 Crisis Using Enhanced Collaboration Solutions
How healthcare organizations can make impactful changes to reduce historic and new patient risks By Heather Annolino Providing patients with ...
Covid
How COVID-19 created a new patient mindset and drove a new business model
By John Reeves The healthcare industry has been challenged by COVID-19 and how to respond to the pandemic. What isn’t ...