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Patient Experience
Healthcare in 2021: How to Restore Consumer Confidence
By Jim Durkin, Martec founding partner While healthcare providers, telehealth companies, and insurers all try to discern their path forward ...

Technology
Human Error Causes Data Breaches. Here’s What To Do About It
By Stu Sjouwerman, CEO, KnowBe4 It probably won’t come as a surprise that most cybersecurity incidents start with someone making a ...

Patient Experience
Making Room in the Center for Caregivers
Consider the patient’s family member or friend when designing care plans and conducting research By Jennifer Price The number of ...

Telemedicine
Telehealth Has a Major Weakness: Identity Proofing
Here Are Zero Trust and IAM Strategies to Modernize Your Virtual Care Security By Joe Paxton Even as the vaccines ...
Financial
Billing Best Practices for Health Plans to Maintain Financial Sustainability
By Dr. Gary Call, Chief Medical Officer at HMS A 2020 report from Deloitte that surveyed health plan CFOs found ...





