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Patient Experience
Why Health Insurers Must Improve the Customer Experience
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Editorial Team
By David Edelman, CMO of Aetna and advisor to SundaySky Health insurance isn’t as cut-and-dried as it used to be. ...
Patient Experience
Nutrition’s Critical Role in Value-Based Care
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Editorial Team
By Dr. Avi Gurwitz The healthcare industry is in the throes of unprecedented change as hospitals, providers, and payors all ...
Technology
How to Set Up a Secure Healthcare Cloud?
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Editorial Team
By Pavel Novik Cloud solutions have entered even conservative industries. They are widely used in manufacturing and finance, and now ...
Technology
How AI helps SIU Investigations
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Editorial Team
Many wonder the impact technology and automation will have on human-driven roles. A health plan’s SIU unit is not any ...
Technology
Enhancing the Patient Experience with Real Time Location Data
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Editorial Team
By Christopher Thompson Patient satisfaction scores have become a critical success metric for healthcare systems across the U.S., and healthcare ...
