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Pharmaceutical
Want to Optimize Patient Experience?
By Katherine H. Capps While the health care industry reevaluates processes and care from the fallout of the COVID-19 pandemic, ...

Workforce
3 Strategies to Win and Retain Healthcare Talent
By Myles Kevern, Vice President of Healthcare Operations, HGS Healthcare and Scott King, Vice President, Business Development, HGS Healthcare The past two years ...

Technology
Why Digital-First Communications Drive Better Patient Financial Performance
By Mark Spinner Digital-first communications have quickly become more than a “nice to have” in healthcare revenue cycle. For hospitals ...

Patient Experience
Maintaining a Patient-Centered Customer Service Approach within a Healthcare Organization
Cool Photos from Depositphotos By José Domingos, President & CEO, Accreditation Commission for Health Care (ACHC) When a patient arrives for a ...

Insurance
Have Healthcare Networks Outlived Their Usefulness?
By Doug Bain, Chief Growth Officer of Point Health. It’s become clear that traditional health insurance networks don’t always provide ...





