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Pharmaceutical

Want to Optimize Patient Experience?

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Editorial Team

By Katherine H. Capps While the health care industry reevaluates processes and care from the fallout of the COVID-19 pandemic, ...

improve patient satisfaction
Workforce

3 Strategies to Win and Retain Healthcare Talent

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Editorial Team

By Myles Kevern, Vice President of Healthcare Operations, HGS Healthcare and Scott King, Vice President, Business Development, HGS Healthcare The past two years ...

digital medical
Technology

Why Digital-First Communications Drive Better Patient Financial Performance

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Editorial Team

By Mark Spinner Digital-first communications have quickly become more than a “nice to have” in healthcare revenue cycle. For hospitals ...

Happy doctor and patient discussing over reports in clinic
Patient Experience

Maintaining a Patient-Centered Customer Service Approach within a Healthcare Organization

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Editorial Team

Cool Photos from Depositphotos By José Domingos, President & CEO, Accreditation Commission for Health Care (ACHC) When a patient arrives for a ...

Insurance

Have Healthcare Networks Outlived Their Usefulness?

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Editorial Team

By Doug Bain, Chief Growth Officer of Point Health. It’s become clear that traditional health insurance networks don’t always provide ...