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Telemedicine
The Benefits of a Long-Term Telehealth Strategy
BY
Adam Laskey
Once seen as a novelty, telehealth and other virtual care solutions have become key components of the overall healthcare ...
Technology
Leveraging ‘Digital First’ to Reduce Burden on Nurses
BY
Patty Riskind
“Digital first” became a rallying cry in 2020 as the COVID-19 pandemic descended. The concept of virtual care delivery has ...
Employee Relations
Banning Contentious Conversations at Work Alienates Employees. Try This Instead.
BY
Christy Pruitt-Haynes
When the Supreme Court overturned Roe v. Wade, companies across the country responded in a variety of ways. Some immediately ...
Covid
The Pandemic Effect: Health Care’s Changed Landscape
BY
Rick Kes
The long-term impact of the COVID-19 pandemic within the health care industry may not be known for some time, but ...
Workforce
Combating Burnout Among Healthcare Contact Center Agents
BY
Patty Hayward
Healthcare is being battered by an epidemic of employee burnout. In a recent AMA survey, more than half of responding ...
