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Technology
Why Digital-First Communications Drive Better Patient Financial Performance
By Mark Spinner Digital-first communications have quickly become more than a “nice to have” in healthcare revenue cycle. For hospitals ...

Patient Experience
Maintaining a Patient-Centered Customer Service Approach within a Healthcare Organization
Cool Photos from Depositphotos By José Domingos, President & CEO, Accreditation Commission for Health Care (ACHC) When a patient arrives for a ...

Insurance
Have Healthcare Networks Outlived Their Usefulness?
By Doug Bain, Chief Growth Officer of Point Health. It’s become clear that traditional health insurance networks don’t always provide ...

Patient Experience
How to Minimize Health Plan Inequities in 2022
By Ryan Bullock, COO of Aeroflow Healthcare A repetitive problem within the healthcare industry in the U.S. is that groups of ...

Patient Experience
Want to Provide Better Care For Your Most-at Risk Patients? Optimize Outreach to Your Healthiest Ones
By Jeff Fuller, CipherHealth Vice President of Analytics Solutions Consider this: in 2019, five percent of the population accounted for ...





