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Technology

Why Digital-First Communications Drive Better Patient Financial Performance

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Editorial Team

By Mark Spinner Digital-first communications have quickly become more than a “nice to have” in healthcare revenue cycle. For hospitals ...

Happy doctor and patient discussing over reports in clinic
Patient Experience

Maintaining a Patient-Centered Customer Service Approach within a Healthcare Organization

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Editorial Team

Cool Photos from Depositphotos By José Domingos, President & CEO, Accreditation Commission for Health Care (ACHC) When a patient arrives for a ...

Insurance

Have Healthcare Networks Outlived Their Usefulness?

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Editorial Team

By Doug Bain, Chief Growth Officer of Point Health. It’s become clear that traditional health insurance networks don’t always provide ...

caring african medical nurse comforting senior patient in office
Patient Experience

How to Minimize Health Plan Inequities in 2022

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Editorial Team

By Ryan Bullock, COO of Aeroflow Healthcare A repetitive problem within the healthcare industry in the U.S. is that groups of ...

Patient Experience

Want to Provide Better Care For Your Most-at Risk Patients? Optimize Outreach to Your Healthiest Ones

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Editorial Team

By Jeff Fuller, CipherHealth Vice President of Analytics Solutions  Consider this: in 2019, five percent of the population accounted for ...