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Outreach

AI Search Is Redefining How Patients Discover Healthcare Brands

BY
John Miller

For most of this century, healthcare providers have built their digital marketing plans to focus on chasing Google’s algorithm to ...

Clinical Care

How Health Systems Can Actually Scale AI — Without Burning Budget or Trust

BY
Andy Strunk

For all the energy going into vendor demos and internal task forces, it’s still uncommon to find an AI deployment ...

Patient Experience

AI Influence on Healthcare and Patient Care

BY
Chris Hutchins

Artificial intelligence has been part of healthcare’s story for a long time. Early experiments in the 1970s focused on rule-based ...

Clinical Care

Why Legacy Healthcare Providers Need to Take a Page from the Retail Customer Experience Playbook

BY
Amber Maraccini

Healthcare is entering a new era in which the consumer is in control and holding organizations to new, higher standards ...

A young health visitor helping a happy sick senior woman sitting on bed at home.
Senior Care

Seniors with Disabilities: Caring for a Unique Population 

BY
Sebastian Chittilappilly

Americans 60 and older living with an intellectual or developmental disability occupy a unique community within the I/DD and senior-care ...