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Patient Experience
How Health Plans Can Rebuild Trust With Patients and Providers
Trust in healthcare is in decline. According to a recent report, patient and provider trust in the U.S. healthcare system ...

Patient Experience
Improving Care for the Frailest Patients: How Two Value-Based Care Best Practices Can Help
Prior to the pandemic, practices relied on patients to outreach to their providers and make appointments for preventive care. This ...

Best Practices
Boosting Clinical Trial Recruitment Requires Humanity – and Technology
Clinical trials should be a time of promise for better patient outcomes, as they explore new ways to potentially help ...

Technology
Improving Healthcare at the Intersection of Advanced Data Analytics and Financial Management
Changes in healthcare have accelerated in recent years. For many organizations, the pandemic amplified these shifts with significant patient increases, ...

Technology
The Key to Health Care CRM Success: Mapping Your Metrics
A health care practice’s customer relationship management (CRM) software is a key tool that enhances the patient experience. It’s designed ...





