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Clinical Care
Turning the call center into a driver of value-based care
BY
Patty Hayward
Delivering a superior customer experience is essential for healthcare organizations in today’s hypercompetitive environment. Patients and members want frictionless and ...
Employee Relations
3 reasons to help employees understand and reduce substance use
BY
Terri-Lynn MacKay
What employees do on their own time is not your business as an employer. Or is it? There is increasingly ...
Clinical Care
Engaging Providers: Key to Value-Based Care Success
BY
Natalie Schibell
In 2021, the Centers for Medicare & Medicaid Services (CMS) set a goal for all Original Medicare beneficiaries and the ...
Clinical Care
Engaging Providers: Key to Value-Based Care Success
BY
Natalie Schibell
In 2021, the Centers for Medicare & Medicaid Services (CMS) set a goal for all Original Medicare beneficiaries and the ...
Clinical Care
How to promote healthy aging through prevention: The growing role of HealthTech, education, and community
BY
Dr. Khaliq Siddiq
Explore how addressing the challenges faced by a growing senior population through preventive care, HealthTech innovations, and community support can ...
