Lifelink Systems Completes $9.75 Million Series A Funding Round to Accelerate Growth of its Conversational AI Technology for Healthcare Enterprises

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Capital will fuel innovation and expand business reach across large healthcare provider systems and life sciences companies.

Lifelink Systems announced last month that it had completed its series A funding round, with the latest financing led by DigiTx Partners and included Primera Capital, Baleon Capital, and inside investors. 

Lifelink Systems runs a conversational AI technology platform that is used by large healthcare provider systems and life sciences companies to improve the way they interact with patients. As part of advanced virtual care initiatives, patients use mobile chatbots from Lifelink Systems to schedule appointments, digitize paperwork, stay informed, and follow care plans.

In January, the company announced that its technology platform was automating 850,000 conversations per month, putting it on track to surpass 10 million automated patient interactions per year. The conversational AI supports a broad range of healthcare workflows at large hospital and pharmaceutical customers. Customers include Banner Health, Memorial Health System, Jefferson Health, and Roche.

“We feel like we have lightning in a bottle with our technology, and this funding is going to pay dividends as we expand our capabilities and market reach,” said Greg Johnsen, CEO at Lifelink Systems. “We are at the beginning of a massive, seismic shift in how healthcare organizations engage consumers and optimize hundreds of vital, patient-facing workflows. Conversational AI makes it simple for anyone and we have found a way to apply it to some of the most important, challenging workflows in healthcare.”

“The team at Lifelink Systems is on a bold mission, focused on solving a problem that is universal in healthcare — how to engage large patient populations and help them navigate their care easily, on their mobile devices,” said Miraj Sanghvi, Principal at DigiTx partners.  “We are impressed not just because they have a bold vision, but also because they have traction delivering breakthrough innovations at several major organizations in healthcare. We’re thrilled to be part of the journey.”

As part of the growth phase expansion, Lifelink Systems recently appointed four new executives to lead commercial and financial operations. Sarah Larsen has joined the company to serve as Chief Growth Officer, responsible for healthcare system sector revenue. Bradford Lee will serve as VP Business Development & Strategy for the life sciences market. Deb Eudaley was appointed Chief Financial Officer, leading all financial operations as the company shifts into a high growth phase. In addition, Justin Wiley has joined the company as director of IT, security and compliance. Finally, the company also updated its name to Lifelink Systems, Inc.  

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