Patient Experience

Patient Care

Providing Quality Interpretive Services to Limited English Proficiency Patients Under the “Patient First” Model of Care

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Editorial Team

By David Fetterolf, Stratus Video President Any healthcare provider will tell you that no two patients are alike. Some are ...

Patient Care

Real-World Evidence: An Imperative for Care Delivery Innovation

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Editorial Team

By Diane M. Francis, Senior Director, Field Health Economics & Market Access, Johnson & Johnson Medical Devices Companies One of ...

Patient Care

The Joint Commission’s New Hand Hygiene Standards Could Hit You Where It Hurts

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Editorial Team

By Dr. Chris Hermann, Founder and CEO, Clean Hands – Safe Hands In case you missed it, the Joint Commission ...

Patient Care

The Power of Proximity: 5 Ways to Get Customers Closer

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Editorial Team

By Rich Obertots Have you ever met somebody on a plane and learned their hometown was the same as yours? ...

Patient Care Technology

A New Healthcare Era: Value-Based Care Success Rests on Automating Population Health Management

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Editorial Team

By Gary Hamilton The Quality Payment Program (QPP) within the Medicare Access and CHIP Reauthorization Act (MACRA) of 2015 is ...