Bluestem Health Elevates the Patient Experience With an AI-Based Virtual Healthcare Assistant

Updated on February 25, 2023

Bluestem Health recently launched an online virtual medical assistant powered by Mediktor. It is now available for both established and non-established Bluestem Health patients and will allow them to efficiently assess their symptoms online and direct them to the appropriate level of care.

Everyone, including Bluestem Health patients, can now benefit from this AI-based virtual assistant at the first onset of symptoms. It is free and easy-to-use. In less than two minutes, users will complete the self-assessment and receive a recommendation indicating the appropriate point of entry to care based on their recorded symptoms.

Thanks to unique Natural Language Processing (NLP) and Machine Learning (ML) features, patients can enter the symptoms using their own, plain words, followed by a series of personalized questions, reducing waiting lines while optimizing the utilization of medical services. This sophisticated technology combination allows patients to access clinically-validated, human-like online healthcare guidance anytime and anywhere. 

The new Bluestem Health Symptom Checker service can be accessed on the homepage ( Bluestem Health’s commitment to providing integrated healthcare services in the community since 2003 is reinforced by this AI virtual assistant. The more than 21,000 patients can leverage these advantages 24 hours a day, 7 days a week, 365 days annually. Incorporating this technology raises the experience level for each patient and ensures that no one goes without the necessary care they need.

“Bluestem Health is excited to partner with Mediktor on this AI-based platform. As healthcare providers try to get more familiar with our end-users, using and making new technology for our patients will help increase our user satisfaction.” – Brad Meyer CEO

Cristian Pascual, Mediktor Co-Founder and CEO, said: “Mediktor’s care navigation assistant is totally aligned with Bluestem Health’s commitment to addressing health disparities by enhancing health equity in Lincoln, Nebraska, and accessibility of their medical services. Mediktor is on a mission to improve access to healthcare worldwide and we are very excited to partner with a leading Federally Qualified Health Centers (FQHCs) such as Bluestem Health.” 

About Mediktor

Mediktor is the most advanced clinically validated AI-based medical assistant for triage and pre-diagnosis that guides patients to the right level of care at the right time – improving access  while enabling more efficient care navigation. Powered by a sophisticated AI engine that enables users to converse naturally in several languages, Mediktor’s white-labeled SaaS is omnichannel and can be easily embedded into any interface (web, mobile, desktop). Mediktor’s customers include health plans, hospital and health systems, telehealth, and pharmaceutical companies. Visit to learn more.

About Bluestem Health

Bluestem Health, has been committed to improving the health of the people of Lincoln, Nebraska and of Lancaster County since 2003. They are dedicated to providing high-quality medical, dental, and behavioral health services, easy access to care, and affordable services, all through one health organization. Visit to learn more.

The Editorial Team at Healthcare Business Today is made up of skilled healthcare writers and experts, led by our managing editor, Daniel Casciato, who has over 25 years of experience in healthcare writing. Since 1998, we have produced compelling and informative content for numerous publications, establishing ourselves as a trusted resource for health and wellness information. We offer readers access to fresh health, medicine, science, and technology developments and the latest in patient news, emphasizing how these developments affect our lives.