Blog

Operations

Moving Plans to Action: Implementing a Winning Strategic Plan

BY
Kenneth Maxik

In the fast-paced, ever-changing healthcare industry, it is a common occurrence for organizations to become weighed down in day-to-day tasks ...

Technology

Health Insurance Customer Service: It’s a Technology Problem

BY
Jyoti Mokal

No one I know enjoys calling customer service centers. Dealing with the people who answer those calls – whether you’re ...

Technology

Cloud Migration Essentials: What is IaaS? (And Why You Should Care)

BY
Adam Stern

As a group, small and midsize medical offices tend to be wired for DIY.  Self-reliance runs deep, which is why many small hospitals, ...

Technology

Digital Data Mining: Social Media as a Public Health Surveillance Tool

BY
Graham Dodge

It’s fair to say social media has changed the way people communicate everything from the birth of their baby to ...

Outreach

Why United Airlines’ Woes Had Nothing To Do With Social Media

BY
Jay York

As a social media manager who manages many corporate campaigns for my agency’s clients, I can’t help but sympathize with ...