Editorial Team

Best Practices

Leading With Calm Urgency in Times of Crisis

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Editorial Team

By Rodney D. Reider Whether coming from outside your organization or internally within your own hospital or health system, crisis ...

Patient Care

4 Unconventional Ways To Relieve Stress Effectively

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Editorial Team

Stress is mistakenly considered as one of the minor emotions, a part of our daily life. While it’s, in fact, ...

Financial

Bridging the Gap Between Providers and Payers

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Editorial Team

By Rodney D. Reider Cheryl, a patient of a large, multi-city health system, received a call from her insurance company. ...

HR

7 Recruiting Steps for a Successful Expansion

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Editorial Team

By Ashlee Visel, BBA There are over ninety open positions and only three months to recruit. This may feel like ...

Patient Experience

What Three Years of Consumer Research Tells Us About Patient Access in 2020

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Editorial Team

By Emma Smith Since 2017, The Patient Access Journey Report has provided annual insight into how healthcare consumers search for, ...