Zealthy, founded in 2023 and headquartered in New York City, is a burgeoning digital health company that aims to revolutionize the accessibility and affordability of healthcare through a sophisticated telemedicine platform. Established by Kyle Robertson, a prominent figure in the digital health sector known for his successful ventures, Zealthy integrates modern medical treatments with personalized lifestyle coaching. The company offers a wide range of services, including weight loss programs, mental health support, and primary care, underpinned by an approach that emphasizes patient affordability and convenience.
To better understand Zealthy’s mission and the vision behind its creation, we conducted a one-on-one interview with founder Kyle Robertson.
Launching and Shaping Zealthy
What inspired you to launch Zealthy, and what gap in the health or wellness space were you hoping to fill?
Zealthy was founded to address the frustrating lack of accessible, affordable, and supportive weight loss solutions for everyday people, who often feel overlooked by traditional healthcare. Zealthy is designed to become the world’s largest and highest quality telemedicine company. The goal was to make evidence-based weight management tools truly accessible—no waiting rooms, insurance headaches, or judgment.
Can you share a pivotal moment or turning point in Zealthy’s journey that shaped its current direction?
A pivotal moment occurred when we recognized the power of the patient feedback loop, particularly the stories shared by men and women who had achieved life-changing results. This shift changed our focus from being a telehealth provider to becoming a community-driven health platform. It reinforced the need to invest more in coaching, personalized care, and storytelling, leading to campaigns that center real patients and outcomes, not just products.
What are the core beliefs or values that shape the way Zealthy operates and makes decisions?
Our core values include empathy over judgment, as weight struggles are deeply personal, and we lead with compassion, not criticism. We prioritize evidence-based care by offering only treatments with proven clinical efficacy and safety. Access for all is crucial; everyone deserves transformative care, regardless of their insurance status. Lastly, we focus on whole-person health, believing that lasting results require more than prescriptions—hence the integration of coaching, lifestyle tips, and community support.
How would you describe Zealthy’s mission today, and what changes has it undergone since its launch?
Zealthy’s mission is to empower people to take control of their health journeys through science-backed weight loss solutions, expert coaching, and accessible care. Initially, the focus was solely on simplifying access to GLP-1 medications. Today, the mission is more holistic: driving lasting outcomes by combining medical treatment with behavioral change, digital tools, and community engagement.
What has been the most difficult challenge Zealthy has faced so far, and how did the team respond?
One of the most significant challenges has been maintaining high-quality patient support and responsiveness during periods of rapid growth, particularly as demand for GLP-1 treatments increased. Instead of scaling too fast, the team chose to double down on operations, invest in coaching infrastructure, and implement robust patient feedback systems. This allowed Zealthy to preserve trust while expanding, even in a competitive and fast-evolving market.
What achievements or milestones are you most proud of—and how do they reflect your impact?
One of our proudest milestones is helping thousands of patients access GLP-1 weight loss treatments through a streamlined, stigma-free telehealth platform. We’ve seen strong early engagement and encouraging feedback from patients who appreciate the ease, discretion, and support we offer. Additionally, our growing library of success stories featuring powerful, real-life transformations serves as a testament to the emotional and physical impact we’re making.
How does Zealthy invest in the growth, well-being, and success of its team?
Taking care of our patients starts with taking care of our people. Zealthy fosters a supportive, flexible work environment that values initiative, creativity, and personal growth. Our team has access to learning stipends, cross-functional collaboration opportunities, and clear career advancement paths. We’re intentional about celebrating wins—big and small—and ensuring our people feel seen and supported both personally and professionally.
In what specific ways does Zealthy promote diversity, equity, and inclusion within the company and in the communities it serves?
Zealthy’s mission centers on making transformative care accessible to everyone, and that begins with representation. We actively seek diverse voices across our medical advisory team and coaching staff, and design our services with empathy for those who have historically been underserved, including individuals without traditional access to insurance. Internally, DEI isn’t a one-off initiative, but a lens through which we approach every product, marketing, and operational decision.
Building Expertise and Achievements
How do you define success as a company, beyond traditional revenue and growth metrics?
Success at Zealthy is defined by the lives we change. We focus on stories of regained confidence, improved metabolic health, and sustainable habits as our guiding principles. Internally, success means building a company culture that people are proud to be part of—where innovation, integrity, and patient empathy guide every decision. If our work consistently delivers better health outcomes and empowers both our patients and team, then we know we are doing something right.
Can you highlight some of the specific outcomes or patient stories that have had a significant impact on your team?
Some of the most rewarding outcomes involve patients who have struggled with weight and related health issues for years and have finally found a solution through our programs. These stories of individuals overcoming their challenges and transforming their lives provide a powerful reminder of why we do what we do. Hearing about someone feeling more confident in their own skin or reducing their reliance on medication thanks to improved health is incredibly motivating for our team.
How does Zealthy plan to stay ahead in the rapidly evolving field of telemedicine and digital health?
Staying ahead requires continuous innovation and commitment to understanding our patients’ needs. We plan to expand our service offerings, incorporate emerging technologies like AI for personalized health insights, and partner with leading medical professionals to enhance our care model. Our focus on community and patient feedback ensures we’re not just reacting to trends but shaping them.
Vision for the Future
What are some future goals Zealthy is working towards?
Our primary goal is to expand our reach to more states and eventually offer our services internationally. We aim to broaden our treatment offerings, particularly in mental health, by collaborating with experts to provide comprehensive care. Additionally, we’re looking to integrate our app’s capabilities further to offer a seamless, one-stop health management solution.
How do you envision Zealthy contributing to global health in the coming years?
We see Zealthy as a catalyst for change in global health, democratizing access to high-quality, personalized healthcare. By leveraging digital platforms, we aim to dismantle geographical and economic barriers, ensuring that everyone, regardless of location or income, can access the care they need. Our vision is a world where healthcare is universally accessible and custom-tailored to individual needs.
What legacy do you hope Zealthy will leave in the healthcare industry?
We hope Zealthy will be remembered as a trailblazer that prioritized empathy and accessibility in healthcare. Our legacy should be about making a tangible, positive impact on people’s health and setting new standards for patient care. We aspire to inspire other companies to adopt a similar ethos, prioritizing patient well-being over profits.
In conclusion, Zealthy continues to push the boundaries of what is possible in digital health, with a steadfast commitment to improving patient lives. As the company evolves, its focus on empathy, innovation, and accessibility remains unwavering, positioning it to make a lasting impact on healthcare globally.
The Editorial Team at Healthcare Business Today is made up of experienced healthcare writers and editors, led by managing editor Daniel Casciato, who has over 25 years of experience in healthcare journalism. Since 1998, our team has delivered trusted, high-quality health and wellness content across numerous platforms.
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