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Patient Experience
Educating Plan Members on the Value of Online Retail for Vision Benefits Utilization
By Scott Hamey The COVID-19 pandemic has spurred a massive surge in online retail use, and its popularity is unlikely ...

EMR
You’re Asking Too Much of Your EHR
By Christine Smith Stetler, RN Electronic Health Records (EHRs) are purported to do a lot of things to support healthcare ...

Facility Management
Resilient Healthcare Facilities in a Post-COVID World
The pandemic has put the spotlight on the need for flexible, easily adaptable care centers able to respond quickly to ...

Patient Experience
3 Tactics That Guided Me Through the Pandemic
By Christopher R. von Jako, Ph.D., President and Chief Executive Officer, BrainsWay There are three areas I focus on when ...

Patient Experience
Without Quality, Health Care Price Transparency is Incomplete
By Bill Kampine and Scott Paddock The health care industry’s recent and upcoming moves toward greater price transparency are important ...





