iA and Parkland Health complete centralized pharmacy fulfillment project

Updated on September 25, 2024

iA® and Parkland Health recently partnered to complete the installation of a new centralized pharmacy fulfillment platform. The iA solution will allow Parkland Health to manage the inventory and fulfillment process from prescription acceptance to delivery. 

Parkland Health has been the foundation for a healthy Dallas. Serving the community since 1894, they are committed to providing high quality care for their patients by adding more services to the neighborhoods that need them most. Parkland has eight pharmacies located in its Community Oriented Primary Care health centers located throughout Dallas County, as well as a mail-order option for patients. With more than 30 years of experience, iA provides an integrated platform of capabilities to support Centralized, Community and Shared Central Pharmacy Fulfillment solutions for retail, health system and government pharmacies. 

iA’s NEXiA® Enterprise Software Suite integrates seamlessly with its advanced robotics and third-party systems to automate and streamline the prescription filling process. This central fulfillment automation can help to remove the tedious and manual processes from the pharmacists’ responsibilities in stores, allowing them more time to focus on patient-facing care.

“Our team understands the unique challenges that pharmacies in healthcare face,” said Tom Utech, iA CEO. “We are dedicated to developing solutions that solve those problems, ease the pharmacist’s workload, and elevate the quality of patient care.”

iA solutions are designed to grow with customers, allowing pharmacies to adjust their operations as their business grows or demand fluctuates, helping them to meet patient needs promptly and reliably. The multi-million-dollar project includes a 5K Central Fill replacement including iA SmartPods, SmartCollator, SmartShelf, Semi-Auto Bagger, MDS, conveyance, and NEXiA Fulfillment subscription.

“We were pleased to partner with Parkland for this project,” Utech said. “This accomplishment reflects our strategic goals in action, demonstrating how we turn our customer’s values into tangible results.”

About iA

iA® (Innovation Associates®) is a pharmacy fulfillment company that provides an integrated platform of capabilities to support Centralized, Community and Shared Pharmacy Fulfillment Solutions. With over 30 years of experience in the pharmacy fulfillment business, we have developed and implemented a suite of automation and software solutions that help deliver quick and sustainable business results. Our integrated Pharmacy Fulfillment Platform enables scalable solutions that helps run the prescription fulfillment process from prescription acceptance to delivery, supporting dynamic design flexibility to service pharmacies in a variety of volumes and settings. Our solutions improve workflow, and increase efficiency, while enabling more time for pharmacists to focus on their patients. iA works with pharmacy providers in the Commercial, Health Systems, Government, and Mail Order/eCommerce markets. iA can help customers transform their pharmacy.

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