10 Essential Infrastructure Partners to Safeguard Your Health Care Facility

Maintaining and upgrading medical facility infrastructure contributes to positive patient outcomes, employee retention and business continuity. Whether facilities need a dependable 3-phase generator or a nurse call system integrator, they should use trusted, proven providers.

How We Selected the Service Providers on This List

This list comprises providers of commercial power generation, specialized heating, ventilation and air conditioning (HVAC), managed IT, medical waste management, access control, water remediation, property restoration, fire suppression, elevator maintenance and call systems. 

They were chosen based on their expertise and experience. To continue running smoothly during deployment or maintenance, hospital administrators must use highly trained technicians and installers. Those on this list are certified and, when applicable, licensed. 

The service providers’ broad range of offerings also helped them outrank competitors. Many serve small care facilities, multisite organizations and every company in between. Moreover, their solutions align with industry standards for many types of health care facilities, from long-term care to pediatrics. 

10 Essential Medical Facility Infrastructure Partners

These medical facility infrastructure partners provide reliable services and solutions.

1. Woodstock Power — Commercial Power Generation

As a full-service uninterruptible power provider, Philadelphia-based Woodstock Power supplies diesel and natural gas generators to commercial facilities nationwide. Its inventory spans from 35kW to 2,500 kW, so it can handle projects of any size. 

Since Woodstock Power provides end-to-end support, it can perform delivery, installation and site planning. It can ship its dependable 3-phase generators anywhere within the United States. Unlike with new equipment, there is no lead time. They are available immediately.

Key Features: 

• It thoroughly tests all used generators to ensure they are in full working order.
• If it does not carry a product clients need, its dealer network can find one.
• Since it is brand-agnostic, it can provide buyers with the right solution at the right price.

2. Cosatron — HVAC and Indoor Air Quality 

Equipment supplier Cosatron provides indoor air quality solutions that meet medical-grade standards. Its solutions can decrease the transmission of airborne diseases, allergens, pathogens and odors, thereby improving hospital hygiene. All products are made in the U.S. and come with a five-year warranty. 

As a leader in air purification technology, Cosatron has sold over one million units worldwide. Its proprietary technology has been shown to reduce infection rates, shorten patient stays and accelerate recovery time. The company carries equipment for HVAC systems found in hospitals and labs.

Key Features: 

• It has experience in the air purification business since 1958. 
• The team can deliver solutions for custom-designed HVAC systems.
• Its systems reduce sub-micron particles and are certified ozone-free. 

3. Anatomy IT — Managed IT and Cybersecurity 

As one of the largest and fastest-growing health care IT firms, Anatomy IT manages over 35,000 endpoints. Its managed IT services align with the Health Insurance Portability and Accountability Act (HIPAA) and the National Institute of Standards and Technology Cybersecurity Framework. 

Anatomy IT can offer enterprise-grade security across multiple locations. The 24/7 threat monitoring and remediation system will alert the team to suspicious activity as soon as it occurs. Clients are assigned a dedicated service team, ensuring a fast response. 

Key Features: 

• Its services cover threat detection, endpoint protection, incident response and recovery.
• The security team holds multiple security and compliance certifications.
• Near-time threat alert analysis detects and prioritizes cyberattacks as they happen.

4. WM — Medical Waste Management  

North America’s largest waste service provider, WM, has partnered with Stericycle, a health care waste removal company. This partnership has allowed it to offer HIPAA-compliant disposal solutions. It supports national health care networks with complex, multisite operations. 

WM specializes in the compliant collection, transport, treatment and disposal of regulated medical waste, hazardous waste, biohazards and solid waste for companies of all sizes. Much of a health care facility’s waste is municipal solid waste, so it’s advantageous to partner with a well-established waste service provider. 

Key Features: 

• It offers everything from secure document destruction to sharps disposal. 
• The team can dispose of pharmaceutical and biomedical waste. 
• It supports rural hospitals and national health care networks with scalable solutions. 

5. Accutech Security — Access Control 

Accutech Security designs and manufactures physical security and access control solutions. Cuddles, its infant protection solution, safeguards infants in postpartum, obstetric and neonatal intensive care units. A secure, tamper-detecting band automatically alerts staff and triggers a lockdown if removed without authorization. 

Its security products include a wander management system for senior living, electronic access control for staff and a pediatric elopement system. These wearable solutions use integrated technology to track movement, automate alerts and log data. 

Key Features: 

• Depending on the system, staff can receive discrete alerts or trigger lockdowns.
• The access control systems allow administrators to monitor and control movement. 
• The leading manufacturer was founded in 1985.

6. EIS — Water Management and Remediation

Nationally recognized environmental firm EIS offers facilities and infrastructure services, including professional sanitation, water remediation and biohazard decontamination. It will pump, haul and dispose of contaminated liquids, solids and sludge.

EIS has an in-house fleet of heavy equipment and a team of licensed remediation contractors. Their credentials include AMPP/SSPC, QP-1 and QP-2. Each engagement begins with a documentation review to ensure regulatory compliance and project alignment. The team identifies hazards and establishes site-specific protocols.

Key Features: 

• It has completed over 50,000 projects for countless clients across the country.
• The remediation contractors are licensed in 34 states.
• It offers hydroblasting and tank cleaning with pressurized water up to 40,000 PSI.

7. First Onsite — Restoration and Remediation

Preventing mold, smoke, fire and water damage is easier said than done. Property restoration and remediation firm First Onsite serves urgent care, rehabilitation centers, retirement residences, diagnostic labs, pharmaceutical manufacturing and specialty medical facilities.

Its turnkey services allow practice managers to continue providing care with minimal disruption. First Onsite supports life sciences with biohazard containment, infection control protocols, HEPA scrubbers and real-time environmental monitoring to ensure odor and dust control. 

Key Features: 

• Its nationwide service area allows it to support health care facilities coast to coast. 
• It can provide temporary climate control, power and water utilities.
• The dedicated team is available 24/7/365 for restoration, reconstruction and mitigation.

8. Everon Solutions — Fire Suppression Systems

Hospitals, medical offices, long-term care facilities, senior living spaces and surgical centers can rely on Everon Solutions for fire suppression and life safety systems. It works directly with customers to design, develop and deploy sprinklers, mass notification software, fire alarms or suppression solutions. 

Everon Solutions can solve site-specific risks while addressing code compliance. The national company is proudly committed to speed, quality, dependability and proactivity. 

Key Features: 

• Its systems comply with National Fire Protection Association 72 and UL 827.
• Its UL-certified centers monitor customers’ systems around the clock. 
• When the specialists test, inspect and repair systems, they provide documentation.

9. Elevated Facility Services — Elevator Maintenance 

When an elevator goes down, even briefly, it delays care and interrupts operations. Multilevel facilities need a vertical lift transportation contractor like Elevated Facility Services to provide maintenance, inspections, upgrades and emergency repairs. It serves dozens of markets across 21 states. 

The certified technicians are trained in health care compliance and safety protocols. They can create a tailored service plan to adapt to patient care workflows. For instance, when working with hospitals, Elevated Facility Services offers flexible scheduling to prevent disruption during peak patient hours. 

Key Features: 

• The team is available 24/7 to respond to emergencies. 
• It services all makes and models of elevators, accessibility lifts and escalators.
• A dedicated National Account Team can meet with clients in person.

10. Ascom — Nurse Call Systems 

System integrator Ascom delivers integrated communication and collaboration solutions for long-term care, hospitals and acute care facilities. Its offerings include nurse call systems and mobile device software. It also offers consulting, training, support and maintenance. 

These solutions go beyond enabling staff to contact the right person at the right time. They are designed to improve the lives of patients and nurses. For instance, the silent ICU alarm management solution uses filtered alerting, audio-off function and safe fallback protocols to mitigate sleep disturbance, lower staff stress and increase patient satisfaction. 

Key Features: 

• Its vendor-neutral solutions can integrate with new or existing infrastructure.
• The call systems scale from a single department to a multisite environment.
• The mobile devices are lightweight and ruggedized for durability and performance.

Reviewing Their Products and Services at a Glance

Reviewing prospective medical facility infrastructure partners’ locations, years of experience and availability is an essential step in health care business continuity planning. It ensures administrators’ selections are strategic.

Service Provider	Headquarters	Year Founded	Availability
Woodstock Power	Philadelphia, Pennsylvania	2012	24/7 emergency services
Cosatron	Camden, South Carolina	1958	Unspecified
Anatomy IT	White Plains, New York	1990	24/7 threat monitoring
WM	Houston, Texas	1968	Live chat during business hours
Accutech Security	Franklin, Wisconsin	1985	24/7 customer and technical support
EIS	Westlake, Texas	2019	24/7 emergency services
First Onsite	Greenwood Village, Colorado	2007	24/7 emergency services
Everon Solutions	Irving, Texas	1999	24/7 after-hours support
Elevated Facility Services	Tampa, Florida	2004	24/7 emergency services
Ascom	Morrisville, North Carolina	1987	Phone support during business hours

Support Health Care Business Continuity Planning

These providers offer a range of solutions, from life-safety systems to dependable 3-phase generators, to support a comprehensive continuity plan. Review the best partners to fill these roles and reevaluate existing contracts.