Strategic Benefits of Outsourcing Rate Reimbursements

Updated on July 28, 2025

Government programs, such as Medicare and Medicaid, are required to reimburse healthcare providers for the services they offer to enrolled patients. Medicare reimbursement rates are set annually by Centers for Medicare & Medicaid Services (CMS), while Medicaid’s rates are determined at the state level. Although reimbursement rates vary, they are typically lower than the actual cost of care.

Given the tight margins and rising operational costs of the healthcare industry, optimizing rate reimbursements is not just beneficial—it’s critical to providers’ financial health and long-term viability. However, as this process requires precision, regulatory expertise, and constant oversight, many providers, particularly small to mid-sized facilities, lack the dedicated resources to ensure they receive the funding they’re entitled to while also remaining compliant with shifting policies. 

Outsourcing rate reimbursement services allows facilities to access expert guidance on Medicare and Medicaid cost reporting, Medicaid rate reviews, strategic reimbursement consulting, and audit support. This outsourcing can help reduce internal strain, improve accuracy, ensure compliance, and ultimately increase reimbursement revenue.

Below is an overview of the top five ways healthcare providers can benefit from outsourcing rate reimbursements. 

Ensure Compliance and Accuracy

Reimbursement processes tied to federal and state healthcare funding are complex and frequently updated. From rate reviews to Medicare & Medicaid cost reports, even small reporting errors or missed updates can lead to reduced funding or compliance issues. Outsourcing ensures these processes are handled by professionals who stay current on regulatory changes, apply consistent methodologies, and support accurate, audit-ready reporting, ultimately helping providers secure the reimbursement they’re entitled to.

Optimize Revenue

Many healthcare organizations unknowingly leave revenue unclaimed due to underreported services, missed adjustment opportunities, or improperly completed cost reports. Engaging an experienced third-party team to oversee rate reimbursements can help ensure that every allowable cost is captured and reported. These professionals can also help identify trends in underpayments and take corrective action, eventually leading to more accurate reimbursements and a stronger financial position for the organization.

Reduce Administrative Burdens

Managing the full scope of rate reimbursements in-house can place significant strain on administrative teams. This is especially true for smaller facilities that may not have the ability to dedicate staff solely to reimbursement tasks. Outsourcing allows healthcare organizations to free up internal resources, enabling staff to focus on key tasks such as patient care, operational efficiency, and strategic planning. It also provides peace of mind, knowing that a trusted partner is managing the intricate and ever-changing reimbursement process.

Gain Audit and Risk Mitigation Support 

Medicare and Medicaid audits can be stressful and time intensive. Outsourced partners bring expertise in documentation and reporting that reduces the likelihood of triggering an audit in the first place. Should an audit occur, these professionals are equipped to manage the response process, compile necessary documentation, and advocate on behalf of the provider, minimizing risk and disruption to daily operations.

Scale Services

As healthcare providers grow or face changes in the payer mix, outsourcing provides facilities with the flexibility they need to adjust their services. Whether healthcare providers need additional support during cost reporting season or more long-term strategic consulting, outsourcing ensures reimbursement strategies align with facilities’ evolving needs.

Outsourcing rate reimbursement services offers significant strategic advantages for healthcare providers navigating the complexities of Medicare and Medicaid funding. In an environment where reimbursement rates often lag behind actual care costs, optimizing every dollar is vital. With expert support, providers can ensure compliance, recover missed revenue, reduce internal burdens, and adapt to future needs, allowing in-house teams to focus on what matters most: delivering quality care to the communities they serve.

Chelsea Murray
Chelsea Murray
Partner at The Bonadio Group’s Advisory & Consulting Division

Chelsea is a partner within The Bonadio Group’s Advisory & Consulting division. With more than 15 years of experience in the field, Chelsea provides professional consulting services solely for clients in the healthcare sector. She is considered an expert in healthcare reimbursement and regulatory matters and is knowledgeable in all facets of healthcare delivery systems. Chelsea is active in numerous healthcare industry associations and presents at industry conferences.