Clear communication in health care is more than convenient — it is critical. Misunderstandings can lead to delayed diagnoses, incorrect treatments and compromised patient safety. That is why many organizations turn to specialized language service providers to ensure equitable and accurate care across language barriers.
The top medical interpretation and translation providers offer trained interpreters with advanced qualifications and medical training in terminology and procedure and responsive, data-rich platforms for effective administration.
1. Boostlingo
Boostlingo offers interpreting technology and access to 300+ languages, including ASL and rare Indigenous languages in U.S. healthcare. With thousands of clinics and health systems using the technology today, Boostlingo provides reliably quick connection times to qualified medical interpreters via phone or video.
On average, it takes 13 seconds to connect to an interpreter, and Boostlingo boasts a 99.9% fill rate due to its unique network and routing algorithm. Its technology is easy for staff, from small clinics to scaling across large health systems. Boostlingo’s account management team is renowned for its dedicated support. They provide quarterly reviews and guidance on program improvement. Customers can also access real-time analytics, scheduling, management, AI features, and more.
2. Martti
Martti is available in over 1,000 health care facilities across America. It offers medical interpretation services in over 250 languages, including American Sign Language (ASL). Products include video and audio translations across secure, HIPAA-compliant networks. Martti has a mobile, rolling cart for access at the point of care. It integrates into most electronic health record (EHR) systems and telehealth platforms to save time.
On average, it takes less than 20 seconds to connect to a Martti interpreter. Reporting features ensure administrators have actionable data, like language trends and usage. Martti’s interpreters have personal experience in diverse languages and cultures, allowing them to provide empathetic care.
Before they can work with Martti, all interpreters must also complete 120 hours of training and reach Interagency Language Roundtable Level 3. With a 92% staff satisfaction rating, the company employs dedicated translators and interpreters who offer focused language services to medical professionals in all fields.
3. LanguageLine Solutions
LanguageLine Solutions is the second-largest U.S. provider of language access services, according to revenue generated in 2023. The company runs 331 offices across the U.S., providing interpretation, translation and communication to clinics, hospitals, doctors and telehealth platforms. It offers on-demand video and audio interpreters for various care settings.
The insight-driven dashboards help administrators track the most commonly requested languages and language usage. With a national and international profile and over 240 languages, including ASL, LanguageLine Solutions is a favorite with medical staff. Its innovative approach and new technologies exceed expectations, ensure confidentiality and increase productivity.
The call center is available 24/7 for technical support, training and implementation. With over 35,000 linguists on the team, its large-capacity service caters to over 30,000 clients yearly. The company also offers machine translation with AI automation for specialized functionality.
4. CyraCom International
CyraCom International offers HIPAA-compliant interpretation in person, by phone or via video. Its proprietary blue phones and dual-handset interpreter phones are a staple in many hospitals. The company’s video access is especially helpful for patients with cognitive or developmental disabilities who benefit from communication cues.
More than 250 languages are available for interpretation at all hours, and translation is available in over 300 languages. The company has several elite clients in the health care industry, including Penn Medicine and Johns Hopkins. Greater language coverage means better compliance and patient safety.
The app is free to download and can be added to unlimited devices, ensuring the whole medical staff has access. Additional translation can help with written communication to make health care and medical facilities more accessible. Clients can access telehealth interpreters directly from the EHR system.
5. Propio Language Services
Propio Language Services offers more than 300 languages, including ASL, to health care institutions. The company also offers emergency on-site interpretation, ideal after an accident or traumatic event.
It has over 20,000 interpreters providing call, internet, video and in-person language services. Access interpreters and translators at all hours for swift guidance. Propio’s use of technology-forward systems improves response times, which is crucial for on-site care and mental health-related cases.
In addition to interpreters, the company’s translators help make patient files and education materials accessible in various languages, allowing health care workers to communicate better and enhance patient understanding of scripts, medication counseling and consultations.
We promised you five, but have a bonus one for you:
Certified Languages International
Certified Languages International offers over-the-phone and video translation and interpretation services to various industries. The company’s video interpretation platform — MERFi® — offers flexible and customizable language solutions in over 230 languages. It integrates into existing EHR systems with easy, user-friendly interfacing. In the event of internet failure, the system automatically reconnects with the same interpreter for continuous service.
The company offers improved patient care through better communication and cultural sensitivity. All the interpreters do more than just speak multiple languages — they are empathetic to patients’ beliefs and customs for truly integrated service. The translation and interpretation services are available at all hours of the day. Schedule sessions in advance for meetings or access the MERFi® platform for on-demand solutions.
What Companies Provide Medical Interpretation Services?
While many companies provide interpretation services for medical facilities, Martti consistently offers quality service to facilitate improved communication. Language access in medical facilities is a legal requirement in many states, and it is critical to ensure patient safety and better care outcomes. Use a medical translation and interpretation service to bridge linguistic gaps and more fully serve multilingual communities.
The Editorial Team at Healthcare Business Today is made up of experienced healthcare writers and editors, led by managing editor Daniel Casciato, who has over 25 years of experience in healthcare journalism. Since 1998, our team has delivered trusted, high-quality health and wellness content across numerous platforms.
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