4 Services to Provide at a Gym That Will Bring In New Customers

Updated on May 13, 2025

Are you currently struggling to bring in customers to your gym? If so, it might not be that your gym isn’t outfitted with the right equipment. Rather, gyms that have greater success than yours might just be offering more services that people in the area are looking for. What could you use to improve your gym? To give you some ideas, here are four services to provide at a gym that will bring in new customers.

1. Personal Training

Personal training is one of the top services that your gym should absolutely offer. While some people are well-acquainted with the gym and know what they need to do in order to get the results they want, others need guidance and motivation to reach their end goals. Every local gym should have personal training services to cater to the needs of those who need extra support. Just make sure you’re hiring qualified personal trainers who can help your customers get the results they’re looking for.

2. Group Fitness Classes or Boot Camps

Personal training services can be a bit too intense for some people. While some thrive with one-on-one attention, others like the casual vibes and connection offered by group services. So, why not offer both at your gym? Adding some group fitness classes or boot camps to the mix will ensure that you’re catering to the needs of all your local customers. Better yet, fitness classes will never get boring, as there are so many different activities you can build classes around. Try focusing on the most popular options first, then experiment with new things until you find the group classes that perform the best.

3. Recovery Services

People who are dedicated enough to their fitness to go to the gym need to be able to recover from their workouts. While they can do this alone, it’s useful to have recovery services on hand that they can depend on to unwind and prepare their bodies for the next workout. This is why recovery services are often so popular at gyms. Recovery services encompass everything from hydromassage beds and compression massages to cryotherapy. It will require an upfront investment on your part to pay for all of the staff or equipment needed to provide these services. However, it will pay off if you begin bringing in more customers willing to pay for these services and amenities.

4. Nutritional Support

Working out is only half of the equation when it comes to fitness. You have to eat right, too. Knowing what to eat and how to eat for more effective results is something that many people struggle with. Offering nutritional guidance as a service at your gym can do wonders for your current customers and any new ones who walk in. When people see how much support you offer, word is sure to spread.

Operating a gym can be challenging, but it’s important to give it your best effort so your gym has a large chance at success. If you’re struggling to bring in new customers, switch things up and try one of these four services out.

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