What to Consider Before Buying Medical Equipment Online

Updated on February 10, 2022

Did you know that there are over 8,600 medical equipment sellers in the US?

Many of these sellers supplement their brick-and-mortar operations with online sales. So, you can enjoy the convenience that comes with buying equipment online.

But, as you probably already know, the internet is not the safest place to buy medical supplies. You have to be cautious as there are scammers who sell faulty equipment.

The good news is that the majority of businesses are reliable. So, with proper guidance, you’re sure to get the best medical equipment.

Here are the most important things to consider when buying medical equipment online.

Equipment Brand

Imagine you’re shopping for household appliances. What’s the first thing you consider?

If you’re like most Americans, your first consideration is an appliance’s brand. Why? Because the brand tells you all you need to know about a product’s quality.

The same should apply to buying medical equipment. Get to know some of the best medical supplies brands.

Then, look for a vendor who sells these brands. The best online vendor will have an inventory of reputable brands. This way, you have many options.

Whether a Vendor is an Authorized Dealer

Most manufacturers don’t sell directly to the customers. Instead, they work with specific dealers to distribute their products.

Unfortunately, some vendors operate in a gray market. Legally, they’re allowed to sell medical equipment online. But, equipment manufacturers have not authorized them to sell on their behalf.

Buying from such vendors is risky as their equipment may be faulty. This is a risk you shouldn’t consider taking. Remember, your equipment can mean the difference between life and death.

So, always check whether potential vendors are authorized dealers. Authorized dealers have direct relationships with brands. So, they can guarantee a product’s quality.


The internet has created a loophole for businesses to operate without proper credentials. Most of these businesses do not sell reliable products.

So be sure to check whether your vendor is licensed. You can get licensing information by checking your state’s online public records. Don’t risk the health of your patients by buying from an unlicensed party.

You also need to check whether the vendor is accredited by the Better Business Bureau. If not, look for another vendor.

After Sales Services

Medical equipment may develop issues within the first few months of use. This does not always mean that the equipment is of low quality.

Even the best brands report malfunctions. But, quality brands differentiate themselves from the rest by offering warranties.

The manufacturer will bear repair or replacement costs if you have a warranty. But, note that warranties are only effective within the agreed-upon period.

Warranty periods depend on factors like product quality and the age of the equipment. So, refurbished ventilators for sale may not carry the same warranty as new ones.

Ready to Buy Quality Medical Equipment?

You can’t go wrong if you consider these factors. Remember, buying medical equipment is a sensitive task.

The equipment you buy can determine whether a patient lives or dies. So, be cautious.

Have you enjoyed this article? If so, visit our site for quality patient health, nursing, and wellness content.

The Editorial Team at Healthcare Business Today is made up of skilled healthcare writers and experts, led by our managing editor, Daniel Casciato, who has over 25 years of experience in healthcare writing. Since 1998, we have produced compelling and informative content for numerous publications, establishing ourselves as a trusted resource for health and wellness information. We offer readers access to fresh health, medicine, science, and technology developments and the latest in patient news, emphasizing how these developments affect our lives.