Contrasts among BetterHelp and TalkSpace Counseling

Updated on March 24, 2021

Today, the internet has made it easier to access almost everything at your doorstep, including health services. You can find online therapy services from BetterHelp and TalkSpace. The two companies give you access to a certified mental health professional for affordable treatment. 

However, most people still cannot distinguish between BetterHelp and TalkSpace, given the close resemblance in their services. Here is what you should know about these two online therapy services.

Signup process 

When you are signing-up for TalkSpace, you are taken to a room where a certified consultation therapist will ask you some questions on your goals and needs. After the interview, you are given the option to choose a therapist you like. It takes at most 30 minutes to begin working once you choose a therapist to handle your issue.

For BetterHelp, you fill a questionnaire that addresses all the issues you want your therapist to cover in the therapy. You can also choose the type of therapist your want to handle your case. The service company matches your needs with a therapist in less than 24 hours.


When you sign up for both TalkSpace and BetterHelp, you don’t have to worry about working with unqualified therapists. All the professionals on these platforms are certified and qualified to offer counseling services.

 What makes TalkSpace more effective is the immediate response time from the team. Most reviewers are happy with how fast TalkSpace responds to clients.

BetterHelp use worksheet as part of their treatment which makes them unique. The worksheets are used as part of the treatment to help users meet their specific goals. However, some reviewers think that the worksheets are impersonal and tiresome.

Type of treatment 

You can also note the difference between BetterHelp and TalkSpace based on the type and mode of treatment of the two platforms. Therapists and professionals at TalkSpace have the experience and equipment to help their users go through mental conditions ranging from addiction to eating disorders. 

The two service providers can also help users with parenting issues, stress, and relationship problems.

TalkSpace stands out from the rest by offering online psychiatry services. They have a qualified team of licensed therapists who prescribe medication to help users with different mental conditions like depression, anxiety, and stress. 

Special features 

You can also note the difference between TalkSpace and BetterHelp based on their unique features. Here is what BetterHelp offers:

  • It allows you to contact your preferred therapist on the phone.
  • Give you access to more than 20 live group sessions. 
  • It offers a second site,, where parents can choose a therapist for their kids.

TalkSpace is different from BetterHelp based on the special features it offers. Here are the unique features you can expect from TalkSpace:

  • It makes it easier to track your clinical progress by offering an online symptom tracker.
  • It offers different resources for legal advice, wellness, and work-life planning through the EAP program.
  • They offer video tutorials for first-time users to take you through the signup process.

Final Thoughts 

When looking for the best online therapy services, it is vital to check out the differences between Betterhelp and TalkSpace counseling.

The best therapy is available from these two companies, but it only takes time to note the difference in accessibility, signup cost, and unique features. The two platforms give you affordable and convenient access to mental health professionals.

If you want to use EAP or insurance to cover your bills, TalkSpace is the best option for you. However, for a more affordable plan, you can opt for BetterHelp. 

The Editorial Team at Healthcare Business Today is made up of skilled healthcare writers and experts, led by our managing editor, Daniel Casciato, who has over 25 years of experience in healthcare writing. Since 1998, we have produced compelling and informative content for numerous publications, establishing ourselves as a trusted resource for health and wellness information. We offer readers access to fresh health, medicine, science, and technology developments and the latest in patient news, emphasizing how these developments affect our lives.