By Julie Mann
The recent consumer press and clinical research on electronic health records (EHRs) are, too put it mildly, not great. Apart from being lambasted in Fortune and the New Yorker, the technology has also been linked to physician and nurse burnout, worsening clinician-and-patient relationships and creating twice as much work for providers.
The real problem, however, isn’t solely the EHRs themselves. Rather, as pointed out in these articles, the challenge facing providers is that a single EHR system rarely contains all the information providers need to deliver optimal care. Relevant, actionable data could be in another health system’s EHR, a web-based payer portal, a data analytics application or health information exchange (HIE), to name a few of the many other locations. Technically, a provider can find this information at the point and time of care, but it requires multiple clicks, numerous logins to various other systems; then scanning, searching and toggling between interfaces, causing frustration and contributing to administrative burden.[Read more…] about How to Make EHRs Usable: Bring the Data to the Providers