Patient Experience

Patient Care

Medical Omnichannel – Reimagining HCP engagement to drive patient outcomes at scale 

BY
Abby Michaels

A summary of the Reuters Customer USA keynote session with Jones Jaick, Global Lead for Medical Engagement & Omnichannel at ...

Patient Care

When to Switch Providers: Red Flags That Signal It’s Time for a More Capable DNA Partner

BY
Editorial Team

A lab’s success depends on many things, but a reliable DNA provider is near the top of that list. Scientists, ...

Patient Care

The Katalyst Framework: Inside The Scalable Value Based Healthcare Model

BY
Abby Michaels

Healthcare is full of moving parts, clinical operations, payer contracts, compliance, workforce, tech, and most organizations are managing all of ...

Patient Care

Dave Ruzumna, Seattle Attorney, Builds Practice on Truth and Client-Centered Advocacy

BY
Editorial Team

Dave Ruzumna has spent more than two decades building his legal practice on a simple but powerful principle: when the ...

Patient Care

Upgrading an Outdated System: How Melinta Therapeutics Transformed Access to Critical Therapies 

BY
John Harlow

I’ll never forget a conversation with a hospital administrator who shared how their team struggled to secure critical antibiotics for ...