Patient Experience

Patient Care
Dr. Adil Quraish on Building Trust and Long-Term Success Through Customer Obsession
In today’s fast-paced, ever-evolving business landscape, many companies speak passionately about being “customer-centric.” Yet only a rare few embody what ...

Patient Care
How To Show Accountability for the Use of AI in Medicine
AI can be a powerful tool that empowers medical professionals, but many patients are rightfully concerned about these tools being used for their care.
Patient Care
Thoughtful Additions for a Newborn Gift Basket for a Baby with Down Syndrome
Engaging Sensory Toys Play is more than entertainment for newborns—it’s how they begin to understand and interact with the world. ...
Patient Care
Prior Authorization Workflow: A Step-by-Step Guide for Providers
Navigating the prior authorization process is one of the most time-consuming challenges healthcare providers face today. From verifying coverage to ...
Patient Care
Mending Hearts: Essential Pathways for Building Lasting Resilience and Fostering Enduring Well-being Amidst Life’s Trials
Trauma can disrupt an individual’s emotional equilibrium, causing uncertainty, anxiety, and despair. However, recovery is possible through the intentional cultivation ...





