Patient Experience

Patient Care
A century-old care model is breaking: why health systems need to rethink maternity care delivery
Most health systems are working within a maternity care framework designed nearly a century ago – one built around brief ...

Clinical Care Patient Experience
Why Patient Flow Will Decide Hospital Performance in 2026
Every year, hospital leaders return to familiar issues: expanding access, protecting margins, and ensuring sufficient staffing. Often, these challenges are ...

Patient Care
DTC Medications: A Treatment, Not an Antidote for Drug Affordability
Americans face a medication affordability crisis. According to our recent consumer survey, 40% of respondents have skipped or delayed filling ...
Patient Care
What’s the Process for Arranging Medical Transport for a Family Member Who Had an Accident Abroad?
When you have a family member traveling abroad, you hope to get beautiful pictures and updates on their trip. The ...

Patient Care
How Diagnostic Physicians Support National Healthcare During Crises and Staff Shortages: The Experience of Zhyrgalbek Zhakypov
From military medical major to internationally-trained radiologist – a Kyrgyz doctor’s career reveals the competencies physicians need in an era ...





