Patient Experience

Patient Care

Challenges facing health workers & staff management and tools to help

BY
Editorial Team

In 2020 the world faced one of the biggest health risks to humankind in over a century. At the time ...

Patient Experience

Improving Health Literacy in At-Risk Communities

BY
Editorial Team

By Ryan Bosch, MD The COVID-19 pandemic has illuminated significant healthcare deficiencies that have plagued the United States and its ...

Patient Experience

Flu Season, Elective Care, and COVID-19: How Healthcare Providers Can Brace for the Perfect Storm

BY
Editorial Team

By Lisa Romano Eight months into the COVID-19 pandemic, after struggling to gain their footing following the initial outbreak, hospitals ...

Patient Experience

Simplifying the Delivery of Sleep Health Care

BY
Editorial Team

By Sigurjon Kristjansson For all the challenges that 2020 has brought, there have been equally as many opportunities to innovate—especially ...

Patient Experience

Open for Business: Four Ways Healthcare Can Reduce Confusion and Improve Member Experiences During Enrollment Season

BY
Editorial Team

By Keith Wicklow  Healthcare payers are preparing for the kickoff of open enrollment season in November — traditionally, a confusing ...