Healthcare Management

Financial

The Balancing Act: Designing Consumer Experience to Fit your Financial Model

BY
Greg Hopkins

The ‘Age of the Customer’ has pressed most industries to redesign their customer relationship model to fit the needs and ...

Patient Care Operations

“Good” Hospitals Require Real Leaders

BY
Michael Wong

As the Executive Director of the Physician-Patient Alliance for Health & Safety, a non-profit whose mission is the improvement of ...

HR

Pointing Women Toward a Career in Orthopaedic Surgery

BY
Dr. Jennifer Beck

Forty-five years ago Title IX was established to provide everyone in America equal access to any program or activity that ...

Financial Insurance

9 Easy Steps to Prepare for MACRA

BY
Sarah Lisovich

Signed into law in 2015, Medicare Access and CHIP Reauthorization Act, also known as MACRA, is coming into play. Although ...

Operations

7 Ways to Create a Culture of Engagement

BY
Editorial Team

(and Tackle Some of Healthcare’s Biggest Problems at the Same Time) Get the “engagement” piece right and you’ll help solve ...