When you think of VoIP, what comes to mind? For many people, VoIP is associated with Skype and other video chat services. However, there’s a lot more that this technology can offer dental practitioners than just the ability to communicate over long distances. With a reliable and feature-rich phone system in your dental office, you can create a professional and pleasant experience for patients.
Here are some of the benefits that you can enjoy when using VoIP in your dental practice.
One of the biggest benefits is a reduction in overhead costs. By switching to VoIP for your dental practice, you will eliminate costly maintenance and service contracts with your telecom provider as well as expensive equipment fees. Instead of investing in an entire phone system up front, you can opt for a pay-as-you go solution so that only those features which are used are paid.
When you implement VoIP into your dental practice, it also enhances the patient experience and helps to improve workflow. Using a phone system that is compatible with mobile devices ensures staff members are always accessible for patients even when they’re not in the office or on-site at another location. With features like call forwarding , virtual Receptionist capabilities, and automated call routing, patients can be attended to more efficiently.
Another benefit of VoIP is that it enables you to take your office on the road . By using a softphone client (which allows employees to make and receive calls via their computer or mobile device), you can place and receive phone calls from any location with an internet connection. This makes it possible for staff members to work remotely as well as set up appointments outside of normal business hours if needed. With features like Attendant Console software which allows multiple users access the same account, virtual Receptionist services, auto-attendants , IVR options, customizable voicemail greetings, and call recording for HIPAA compliance purposes – dentists can still ensure the same level of care for patients even when they are not in their home or office.
Finally, VoIP also offers dental practitioners capabilities like: customizable voicemail greetings, call recording and conferencing options which provide increased collaboration and communication within a practice as well as between practices; faxing functionality over IP networks to make sending documents easier; phone numbers from around the world so that you can set up your business with an international presence; virtual receptionist features such as automated call routing (to route calls to specific users), automatic message transcription (which allows incoming messages on answering machines or voice mail systems be automatically transcribed into text); personalized ring tones for different individuals whom may be calling your office; customized SIP URI (Uniform Resource Identifier) and IAX dialing options; enhanced security with VoIP technology, as well as the ability to set up a Virtual PBX .
With these benefits and capabilities, it’s easy to see how VoIP can enhance your dental practice. In fact, many dentists have already made the switch from traditional landlines and are reaping all of the rewards that this technology has to offer. If you want a reliable phone system for your dental office, don’t hesitate – choose a VoIP software today!