Online Therapy is Here. But is it a Viable Long-Term Business?

Updated on November 3, 2019

If you’ve been following the mental health scene, then you’re quite likely aware of the fact that online therapy has become progressively widespread. In fact, it’s become so popular that it’s changed the entire world of therapy.

However, one starts to wonder if online therapy is a viable long-term solution. Will it ever completely replace conventional therapy? Will people still use online therapy in the years to come?

In this article, we’ll discuss some of the possibilities regarding the future of online therapy. By the time the article’s over, you’ll have a better idea about whether or not online therapy is a viable alternative for the future.

How Online Therapy Is Changing the Field

There’s no doubt that online therapy is changing the entire mental health field. Online therapy provides people with a number of alternatives that weren’t available in previous years. Some of the most important changes include:

  • Online therapy provides people a much more accessible form of online therapy. This means that people who would conventionally seek therapy may no longer have to: if one lives in a remote location, instead of traveling to a different city to see a therapist, they could just use online therapy.
  • Online therapy is cheaper than conventional therapy, and can draw business away from conventional therapy.
  • Some people view online therapy as more effective than conventional therapy, making it a better option for many people. This is particularly true for people who have fears or anxieties regarding the use of therapy – stigmatized youth, for example.

These changes, and others, mean that therapy is providing solutions in many areas where conventional therapy may not. This has led to an explosion in the popularity of online therapy – but will this popularity stick?

Will Online Therapy Stick Around?

The big question isn’t so much whether or not online therapy is a viable alternative to therapy – many people agree that it is. The research is there. The real question is whether or not it will be considered viable over the long term.

To answer this question, you have to consider what it is about therapy that creates interest and customer driven.

  • People go to see a therapist when they want to make a change in their life. Whether or not they have a problem, they are hoping to develop some sort of skills or techniques to improve their quality of life.
  • People can also go to a therapist when they struggle with a mental health problem. Therapists are trained to provide people with solutions and alternatives to these issues.

Knowing this, one can deduce that it doesn’t really matter where the source of these solutions is coming from. If people have problems, then they’re going to attempt to find a solution in the quickest, simplest, and most convenient forms.

So, in this sense, there’s no reason to suspect that online therapy is going to ‘fizzle out.’ However, it may not be the most popular solution in the future.

Although research suggests positive results, some people, including actual therapists, have pointed out that online therapy may not be as effective as traditional counseling. Online therapy isn’t as intimate as conventional therapy and may not provide the same degree of emotional communication. It’s not hard to see how this could lead to problems for people dealing with emotional problems.


Online therapy provides a number of interesting solutions that might not be offered by conventional therapy. However, it’s unsure whether or not online therapy will remain this popular over the coming years. At the current time, there’s no doubt that many people find it useful.

The Editorial Team at Healthcare Business Today is made up of skilled healthcare writers and experts, led by our managing editor, Daniel Casciato, who has over 25 years of experience in healthcare writing. Since 1998, we have produced compelling and informative content for numerous publications, establishing ourselves as a trusted resource for health and wellness information. We offer readers access to fresh health, medicine, science, and technology developments and the latest in patient news, emphasizing how these developments affect our lives.