Practice Management

By Antonella Bonanni

Amazon named it “Just Walk Out.” The idea is simple enough, but it’s actually powered by highly intelligent technologies and gadgets. Amazon’s “Just Walk Out” is the cameras, artificial intelligence, sensors and an app that let you stroll into an Amazon Go store and grab whatever groceries you want without ever standing in a checkout line while you are automatically billed for the purchase.

In the healthcare industry, we might call it “Just Walk In.” With the continuing growth of healthcare consumerism, we know patients want their medical experience to mimic their retail experience. “Just Walk In” adopts many of the technologies used by Amazon to create an artificial-intelligence infused patient experience that turns the traditional medical experience into one that looks more like a retail encounter.

Before getting into the “Just Walk In” proposal, let’s take a look at who our customers are and why they expect something new and different. [Read more…] about Fully-Automated Health Clinics Ahead of Their Time or Timely?

By Mark McGregor

If you talk to any process management or BPM vendor, they are likely to tell you that one of their biggest challenges is access to the C-Suite.  This is partly due to the way that vendors historically pitch their solutions as technology and features, leading them to be seen as just another IT solution for management to consider.  However, it is also because many executives still fail to understand that process management is actually a valuable tool to help them and their organization perform better and mitigate risk. 

A number of media publications have reported that regulators across the globe are becoming more aggressive in their inquiries, and are further increasing fines. In the United States alone, Wells Fargo was fined over $1 Billion for failed compliance, and Bancorp fined an additional $600 million for systemic deficiencies in its anti-laundering monitoring systems which resulted in gaps and “a significant amount of unreported suspicious activity.”  Meanwhile, a UK based utility company was fined simply because they were unable to prove that they were operating in a compliant manner. Of course, the automotive industry is also impacted as many manufacturers are facing actions against them for emissions failings. [Read more…] about Why Process Management is a Boardroom Issue

By Ralph Welborn

 We face a paradox within Public Health. We’re fantastic at insight, or surveillance, of outbreaks and rapid response. Look no further than the global public community’s accomplishment around Ebola and Zika a few years back, and Cholera and Diabetes in an ongoing manner. Sure, it took time to mobilize to scale for each of them. And, for all of them, many challenges were faced and lessons are still being learned. However, the point is that the global community responded.

 Yet we’re not as good at building enduring systemic impact in the environments that required the mobilization. Again, look no further than the examples cited. We respond, then move on to the next significant health challenge — or “shiny object” as someone once put it — tackling the first hard problem, which is the response, but not the second, which is building local capabilities to lessen the likelihood of it occurring again. 

The challenge? Crossing the chasm between strategic intent (of responding quickly to a specific disease outbreak) and building enduring impact. The result? The chasm, in which lives are lost.  [Read more…] about It’s Time: Shaping the Health Ecosystem for Systemic Impact

If you want to expand your home healthcare business, there are some special loans created exactly for this purpose. Home healthcare is a really fast-growing industry in the US, with annual growth being constant, at around 5%.

The problem is that home healthcare businesses do need to deal with various different expenses as growth is happening. This includes buying businesses, spending time to meet working capital, hiring new employees or entering a brand new geographic territory. Fortunately, the loans are now available. You basically want to decide which one is the best in a similar way to what you do with the auto title loan. Make sure you always think about the following as you make your choice: [Read more…] about How To Choose Home Healthcare Loans To Take Your Business To The Next Level